A system analyst is an agent for changing the organization

Systems are designed to perform certain required functions – there could be new functions, or modifications of older functions. A system which is being designed will often require changes and re-orientation in the way an organization works. There could be changes in format of input, or reports, additional information to be gathered, new procedures to be followed.

The user who implements the new system has therefore to adopt the changes to interact with information. Changes that a system will result in are often resisted. This is because persons are used-to working in a particular way and find it difficult to change.

New system means new skills have to be learnt, job descriptions may change and so on. Hence the system analyst is the creator of new environments. For this, he has to be a persuader as well as a controller and appropriately named as an agent for changing the organization.

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