The Lessons Learned Analysis seeks the information and knowledge gained from analyzing both positive and negative experiences of a project, program, or major objective. The purpose of this exercise is to use the findings to improve performance. It should become a discipline for every company manager to conduct a post-assessment of their major efforts at the end of a project or end of the business year.
Lessons Learned Format
Conducting a Lessons Learned Analysis involves asking questions about the performance and results of the project, program, or major objectives. You want to look at both the process and the outcomes with a goal of learning the strengths and improvement areas going forward, applying this learning to future plans. The questions should be grouped into quantitative and qualitative sections and the data generated should be shared among all the team members.