In order to revert the SIP phone back to a Cisco CallManager Skinny phone, edit the OS79XX.TXT file to change the file name reference back to the Cisco CallManager load ID. The next time that the phone connects to the TFTP server, it loads the CallManager load file. Navigate to the Cisco7940/7960 SCCP software download [...]

Call Handler Settings Overview Call handlers answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages. They are a basic component of Cisco Unity. Your plan for call handlers can be simple, using only the predefined Cisco Unity call handlers, or you can create an unlimited number of [...]

To Create a New Call Handler in the Cisco Unity Administrator:- Step 1 In the Cisco Unity Administrator, go to any Call Management > Call Handlers page. Step 2 Click the Add icon. Step 3 In the Add a Call Handler dialog box, enter information as applicable in the Name field. Step 4 Select New [...]

Understanding Your ACS System: You can use ACS network security software to authenticate users by controlling access to an Authentication, Authorization, and Accounting (AAA) client—any one of many network devices that you can configure to defer authentication and authorization of network users to a AAA server. ACS operates as a set of Windows-based services that [...]